Earn Miles

Discover the generosity of the sMiles program!
After joining the program and gone on your first trip with Air Côte d'Ivoire, an account is opened in your name. Thus, every trip you make entitles you to earn some miles. The number of miles you earn depends on:

  • The distance travelled
  • The tariff paid for
  • The qualification level

This account is credited for every trip you make (except for premium ticket).
2 types of miles exist within the program:
Qualifying miles: miles for more privileges!
Qualifying miles are miles earned on every qualifying flight made on Air Côte d'Ivoire or operated in code share with our partners.
These miles serve only to determine your card level within the program. Evolve thus to the statutes of 4-stars, 5-stars and Diamond levels by accumulating miles.
The allocation of qualifying miles coefficient depends on the tariff paid for, distance traveled and your level of qualification.
Qualifying miles are valid for 3 years from the date of award of the first mile (or level date).

Award miles: miles for more presents!
The sMiles program also allows you to earn bonus miles through:

  • Welcoming miles to the program ;
  • Online membership miles ;
  • Sponsoring miles ;
  • Compensation miles ;
  • Specific actions such as promotional and commercial operations initiated and bonuses granted by the Airline as a goodwill gesture ;
  • Miles accumulated with our non-airline partners.

The Award miles are valid for 5 years from the date of award of the 1st mile (e.g.  Miles obtained in March 2013 will expire at the end of March 2018).
NB : the Awarded miles are NOT taken into account when calculating access to a higher level of membership !

Rate of miles accorded per booking class

Class

Rate of miles accorded for every trip

BUSINESS

C

200%

D

150%

R

0%

ECONOMY

Y

100%

B

100%

M

100%

K

100%

H

90%

L

75%

V

75%

W

50%

G

50%

X

0%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 To benefit from all these advantages, there is a single condition : declare yourself !
Have the reflex to communicate your sMiles card number for your Miles to be credited to your account when:

  • You book ;
  • Buy your ticket in an agency ;
  • Register at the airport.

Miles are obtained from a trip based on the quality of the journey. Each flight you make at any individual public fare, you earn miles according to the route and class of travel (subject to your report).

  • Every trip you make on a Business Class account doubles the credit of your account.
  • The Miles earned are neither transferable nor cumulative.
  • However, a member can use his miles to compensate a person of his choice (only for award tickets and excess baggage).


Retroactive credit of miles for new members!
For new members, a retroactive credit of miles is effective for flights taken 6 months prior to membership date upon presenting your boarding passes and passenger receipts.
Procedures to follow:

  • Submit a regularization request by mail or e-mail by providing a copy of the boarding pass, the passenger receipt and your membership number.
  • Get to any Air Côte d'Ivoire agency along with your boarding pass and your passenger receipt.
  • Submit a regularization application online through your personal space.